I have to take this opportunity to say THANK YOU once again to you and your staff for your outstanding relationship with your clients.

To refresh your memory, (I know I don’t need to) I popped in last Thursday to have the clasp on my gold chain fixed. You were not there when I called to collect it and viola! Done, no charge!

You have made a few items of jewellery for my family and I in the past and I honestly consider you to be the best in the business.

Thank you to all of you for making your clients special and for your excellent quality of workmanship.